Riccarton Medical Practice

We have always been treated with the utmost care and respect whenever we have contacted the practice. The receptionists have made space for us in emergencies and we are very happy that we have been with this practice for over 30 years. we come in from out of town as we have always been happy with our experiences. Richard Newman, our family doctor, always gives the time required and we have utmost confidence in him. He is also very good at referring you to specialists if there is a need. The nurses are fabulous. Very caring and friendly.
Jul 31st, 2022

Mar 26th, 2023

Feb 9th, 2023

I do have to agree with everyone else here I've been coming to the same place for years, I think only now that I'm older I've realised it's actually not normal for receptionists to be rude and condescending in nature. I've once forgotten to let them know I had arrived and felt scolded like in school? I'm sorry I made one mistake while I was unwell it is not the end of the world it's such a first world problem. I always thought well that's how they are here. Go to the dentists round the corner and see how their receptionists are. The nicest human beings you will ever come across. It's such a pity that they have such great Doctors, however to get to see them you have to go through such unfortunate reception staff as the first point of contact. Further solidifying this is the numerous one star ratings on here showing that I am not alone in feeling this way. You should all be working as a team, If you don't like your role or dealing with customers then maybe a career change might be for you? You should never feel like you're in a working environment you're not happy in. However a 5 stars for the ladies who saw me at my car. They were kind and understood how I was feeling and were excellent! Please pass that onto them. Fast forward 18/08/2021 I come after two weeks of short of breath severe asthma and the flu and get told I am hyperventilating. Least to say I'm not hyperventilating 24/7 in my sleep going up stairs and exercising I can't do anything without being out of breath. Thanks for at least not charging me for the visits. 12/09/2022 Tired of being given the wrong inhalers. Are you color blind?
Sep 24th, 2022

This place has the best nurse I've ever had. Annoyingly I can't remember her name, but she sounded like she was from maybe Ukraine? She was just lovely. In fact, all the nurses I've ever had at Riccarton Medical Practice have been especially great and so very friendly.
Aug 25th, 2022