Tailor Made Tekapo Accommodation - Guesthouse & Hostel

We loved staying in this hostel! We had a private room with ensuite and it was so comfortable and decorated very tastefully and spotlessly clean. The kitchen was a highlight for me, so clean and well equipped with decent equipment like great knives and pans. Although the key collection is by envelope I still felt like I had plenty of information from their email and didn't have any questions. Having the tennis and basketball courts use was also a bonus. The location is good but not right in the centre so still quiet. Wish we'd stayed longer!
Mar 23rd, 2023

Apr 24th, 2023

Apr 23rd, 2023

Terrible laundry service. We were able to wash our clothes at around 3 pm but unable to use the dryer (even though it was raining). We asked staff when we could use the dryer and they said try after 9:30 pm. We tried again, it was still in use. We decided to hang dry the clothes in the room. The following day it was drizzling, so we tried to use the dryer again. It was again, in use. I waited until the dryer was done to put my clothes in, except the staff refused to let us. I explained the situation to them, and they said we could dry our stuff outside. Overall, our room smelled terrible and we had to wash our stuff at our next hostel. Rude staff, absolutely no professionalism
Apr 12th, 2023

Mar 28th, 2023