Redwood Beaute Clinique

Unfortunately not the best experience. The lady I had was lovely but the experience overall was not the best. When I first got there, I got taken into the room for my massage. The bed and stones for my hot stone massage were not set up, I had to awkwardly stand in the room for about 5-10 minutes whilst she set everything up. The hot stone massage consisted of her leaning the hot stones on my back for about 5-10 minutes while she left the room and then rubbing them up and down my back (not massaging) like fast paced rubbing with hardy any oil for about 5 minutes and that was it. She then gave me a small massage with no stones for about 5 minutes. I then was meant to have a facial and neck and shoulder massage. My facial consisted of her exfoliating my face in the most rough And painful wait then leaving a hot down on my face whilst she rubbed my neck for about 5 minutes. She then put moisturiser on my face and that was it. All together I was there for well under an hour when I should have been there an hour minimum. She also talked at least 75% of the time I was getting my massage. She never got me to fill out a consultation form nor asked if I had allergies ect. Did not tell me a single thing or product we was placing on my face and the whole time I was there all I could hear was the reception phone going off. I feel really bad writing this review as the last was nice biy unfortunately a very unpleasant experience
Jul 26th, 2022

I cross the world to a world away of serenity, peace and fragrances that I cant find anywhere else. Herbal teas from her garden and plant based facials. Her garden is spectacular and adds serenity to the experience. Greeted at the door by Michelle and welcomed in to the sanctuary leaving the outside world behind I find a place where I can receive not just a wonderful massage or facial, but also feel cared about ! Love this place.
Feb 21st, 2023

First timer, had a beautiful facial and eye trio. Booked another appointment.
Jan 20th, 2023

Just love Michelle's facials & massage. She takes the time to work out what is best for me and we always enjoy good chat. Massage particularly is really good with her - hard enough when I need some kinks worked on but "softly softly" when I am not feeling so great. Highly recommend
Aug 20th, 2022

Customer service in the beauty industry is very important to me because it can make women feel vulnerable as theyre doing things to essentially make them feel better about themselves physically and internally. A few years ago I tried redwood Clinique and LOVED my entire experience but due to moving to the other side of town I trialled many other similar services closer to my residence and have always felt regretful. Redwood Clinique and the high standard at which they deliver all of their services was always in the back of my mind cause Id never had better in my life but kept using my location as an excuse WELL all that changed when I went to try yet another local service close to me for a facial and was disappointed again at how I was treated and I thought to myself NOPE! Not anymore I was tired of trying to use the convenience of closeness to home as an excuse and thought Id rather spend my time, energy and money on a place that actually makes you feel special, welcomed and delivers exceptional services all the time. Ill never forget the feeling I felt when I was last with Redwood Clinique and have booked in for an upcoming massage and facial and have decided Im going to just commit to this business and make the drive over every time because they are worth it and Ive never felt the feeling from an beauty provider than Ive felt after leaving this place the first time Im really excited to see the team again. They were quick to reply to my booking enquiry and accomodating with what I was after. The lesson for me was that its worth the drive if what youre receiving is beyond an A+ rating we drive far for our hairdressers and families and we should always do the same with other businesses that always make us feel amazing. Thank you to the team at Redwood Clinique
Sep 1st, 2022