Elite Fitness Christchurch

Worst customer experience I've ever had. We put in a Nordic Trak Treadmill to be repaired in early March Didn't hear anything for 3-weeks and after chasing-up had a reply saying sorry technician has been off with COVID and here's the price to repair - we thought fair enough and then confirmed we'd like the repair to take place. Then after not hearing anything for a month and some further chasing we received another e-mail saying sorry we have only just ordered the parts as the technician has been off with COVID - which given the first e-mail is obviously a lie. After waiting another month we had an e-mail yesterday saying it was ready to pick up and please pay - so we paid on-line and sent an e-mail saying we were going to pick up Saturday morning is this OK - unsurprisingly we had no reply. We went in this morning and, provided proof that we had paid but the sales assistant wouldn't let me pick up the treadmill unless he could take a photo on his personal phone of my bank details - I obviously refused. All very unprofessional and will never buy anything from elite fitness ever again.
Jun 24th, 2022

Wonderful friendly helpful team, they were concerned about my fitness needs and matching them to the right piece of equipment. Answered my questions confidently, while showing us the features and benefits of the equipment range
Oct 28th, 2022

Oct 6th, 2022

Friendly Helpful staff and great display showroom.
Sep 27th, 2022

Jul 27th, 2022