TANK Hornby- Smoothies, Raw Juices, Salads & Wraps

Very poor customer service and misleading as well. Ordered three meal combos ( wrap+ smoothie). Requested the guy at the counter not to put ice in the smoothies. We were told by the chap that if we didn't want ice, we couldn't have the combo, would need to order separately. Apparently they need to "make up" a large portion of the cup with ice and fill the remainder with the actual smoothie. We argued with him as we have bought the same combo from Tank outlets across the country and people were happy to accommodate our request. The guy said it was company policy and offered us to show the written policy as well. If this is the policy then shame on you Tank! Ripping off customers. The meal we finally got wasn't well made either. Nuff said, we aren't visiting Tank's outlet in the Hub Hornby again.
Apr 20th, 2023

Asked staff for a sugar free drink for my son and was told banana smoothie would be sugar free. I watched them put 2 scoops of yoghurt ice cream in it. Yoghurt ice cream has roughly 24g of sugar per 100g of ice cream. Clearly staff arent trained on nutritional values!
Feb 8th, 2023

I've attempted to order from here three times but have had to wait for too long to be served and left the line. I've watched other potential customers wait less time and do the same. Very short staffed and absolutely no sense of urgency. Assuming the owners aren't well received. Been craving a chicken ceaser from there for months but I've still not had one.
Nov 28th, 2022

The worst service imaginable, almost laughable.
Nov 26th, 2022

Nov 15th, 2022