Domino's Pizza Kaiapoi

Awful service in this place. Would give zero if could as per previous reviews just for dishonesty of staff alone let alone non existent customer service. Gave me the wrong pizza, didn't communicate in any way when picking up and my son wouldn't eat sitting for an hour pizza I was given at random with the wrong toppings. The point of getting pizza in the first place was a treat for my son so disappointed. The person I spoke to who is apparently "everything" in the branch, (maybe the owner judging by the way he was protecting the bottom line) didn't want to hear my complaint about this and attempted to confiscate my receipt so I couldn't take matters further with head office if such a thing even exists. Dishonest awful service, pizza is ok when they get orders right but no way of ever knowing when playing pizza roulette and staff not checking orders or communicating in any meaningful way.Abysmal and disgusting. They should be stripped of their franchise.
Mar 26th, 2023

May 2nd, 2023

Never given a Domino's 5 stars before but the Kaiapoi one is definitely better than other stores. Been here quite a few times and found the pizza just tastes better, they give the right amount of toppings and they actually cook their chips properly unlike the soggy mess other Domino's often serve. Kamal in particular is always really friendly, has great service & definitely deserves a raise.
Apr 26th, 2023

Terrible service! Havent even been offered a refund for my pizza order from Easter weekend that was never delivered even though I paid a delivery fee!
Apr 15th, 2023

Waiting for more than an hour for one pizza and 2 sides, then when I tried to ring it rang then got cut off and then wouldn't go through if I rang again.
Apr 11th, 2023