Traiteur European Butchery

May 25th, 2022

I'm a new customer. Great customer service when I came in. I was treated promptly and directed to what I asked for with a brief description of the product. I found the pricing reasonable. I bought venison and black pudding and both amazing, but the black pudding was just a bit extra yum . I'll be back soon to try the sausages
Apr 13th, 2023

This is such a nice place. So much food choice to choose from. Just want to buy everything! Big choice of meat, cheese, charcuterie and even desserts. Highly recommend their vegetarian ravioli. So fresh and so many flavours. Add to this a large selection of different "picerie " products on the shelves. The staff is absolutely lovely. Such a good customer service. Can't wait to comeback.
Jan 20th, 2023

Came in today and had an unpleasant experience unfortunately. When walking in, the owner/butcher was clearly unhappy about something, telling his colleagues to do something in a relatively unfriendly manner. It's not up to me in how he manages his butchery of course but it made me, as a customer, uncomfortable. Once at the counter, I asked if I can place an order for some beef carpaccio. The lady behind the counter told me that they don't do orders at the moment (fair so close to Christmas) and told me that, when they have it, I can buy some of course. I asked her when they will have carpaccio, as they normally don't stock it. She kept thinking that I wanted them to make some for me, but that was not what I asked. She started to get irritated, making me feel like I'm an annoying costumer, instead of trying to get a clear picture around what I'm asking for (as we clearly had miscommunication). She did ask the butcher in the end if they will make beef carpaccio anytime soon, but the answer was no. Fair, as again, I can understand that they are busy so close to Christmas. As I was walking out, the butcher was mumbling something along the lines of; good that you understand, thank you. Not sure if he meant it in a nice way, but it felt sarcastic to me. I understand that this is a stressful time, but that shouldn't be an excuse to provide average costumer service. I give it 3 stars, as I take in count that it's really close to Christmas and it would be unfair to drop their average rating too much based on one experience I had today. But I don't think I'll return anytime soon, as it felt like a one star experience to me.
Dec 5th, 2022

Nov 17th, 2022