Bright Smiles Children's Dentistry

So disappointing how rude, unempathetic and uncaring this place is. The receptionists manners should have been a massive red flag when booking. This clinic believes theyre above the human rights standards of this country and can refuse medical attention to children whose parents have valid mask exemptions from the Ministry of Health. The txt came through the day before the appointment (on a Sunday) no indication given when booking with the rude receptionist that they had a policy of no exceptions for those unable for medical reasons to wear a mask. I replied on the same day letting them know I am unable to wear one and they canceled my appointment with absolutely no communication. I had to call and chase that up and find out that was the case. Again, receptionist was very curt and rude. No effort was made to work around their policy so the appointment could go ahead.
Feb 25th, 2023

Extremely rude receptionist. Wouldnt see my child without a mask in which I have a MEDICAL exemption from. Disgusting treatment of humans.
Feb 12th, 2023

Dec 11th, 2022

My son has seen Helen for sedation 3 or 4 times over the last few years. Helen goes out of her way to make him comfortable, and explain everything to him. While at 12 years old he still has high anxiety about dental procedures and hasnt been successful getting treatment at the community dentist, he isnt anxious about visiting Brightsmiles.
Dec 6th, 2022

Soooo grumpy! Very unkind & no patience at all with children. Nightmare for both parent & child.
Nov 18th, 2022