Diplomat Motel

Rooms: Clean, tidyand comfortable Walkability: Close to shops, cafes and transport Noteworthy details: Pool was a winner for us
Apr 8th, 2023

This place is not safe for young families as it is also used as government housing and transitional/halfway housing. We had to leave after the first night as it wasnt safe and it has been a real issue getting a refund with the owner and they have shown no compassion. The rooms are not what looks like on the website and the playground is not safe for children to play on. They maybe new owners but they have not kept up with how it used to look.
Dec 10th, 2022

Dec 4th, 2022

Lucky I have put one star as there is no option for 0, the website is misleading, the provided photos must have been from years ago. The pool had moss all through it, it wasn't heated as advistised, we were advised the spa was under repair, yes it was but looked like there was no attempt for a repair as the water left in it was smelly and brown, the play ground was a moldy trampoline, very very disappointed. To top it off I had my children with me and it felt a little unsafe due to what we thought were tenants in some of the unit. Not recommended at all
Nov 25th, 2022

Very bad experience. Upon arrival Wendy had got the booking dates wrong so had to come back two days later. My family of 5 stayed for 5 days n during our stay we were refused milk as a customer spoken to rudely, harassed after making a complaint of how the room had not been cleaned. Everything that they advertise on how clean n beautiful garden/swimming pool/spa/bbq/playground is all false advertising. It is a complete disaster. Pool was green garden hadn't been done for what l believe looks to be at least 6months. Looks like a dump. Also to raise awareness they don't clean the top covers of the bed. After servicing my room after 4days they didn't want to take the covers n asked to leave them in the closet. I wouldn't recommend this place to any family. Very Poor hygiene n very rude, unprofessional owner. I also took photos of the state of this place. It bearly deserves 1star
Aug 22nd, 2022