Ziera Merivale (Collective Shoes)

I had the most awful experience in this store on Monday. No-one else in the store. Two ladies bustled out from the back quickly putting on masks. Nobody spoke. Both stood at the counter, one staring at the computer, one staring at the door. I walked up to her and asked for the shoes I was looking for. She didn't know what I was talking about and asked the other lady who told her they were only online. She told me that and then just stood there. I told her I was keen to try on before buying as the reviews said they ran large. She wasn't interested. I walked around and looked at what they had there. No offers to show me anything else, no enquiries about what I wanted, nothing. I got the feeling she didn't want me in there so I left. Awful experience and I had money to spend. I went somewhere else with better service and spent $500 there instead.
Sep 26th, 2021

I was served by Maureen, and she was very helpful . And she took the time to help me,find the right shoes.
Dec 15th, 2022

Great shop in Merivale Christchurch.comfortable shoes and boots.unfortunately no longer stock italian made boots
Jul 17th, 2022

Horrible service. Do I even call it service? I Iove this brand but will stop buying because of this store.
Jul 1st, 2022

Received great service once again in-store. Fiona was very helpful and insisted she fit me properly even with the store being busy.
Apr 11th, 2022