Village Health Medical Centre

My first experience with a health centre in New Zealand and I think very highly of these practitioners. Brilliant. It did take some time to get an appointment but it was worth it.
Jan 12th, 2023

Has been my GP since moving to Chch but not happy with recent encounter where they answered your phonecall then theyll say pls wait for a moment just to speak with someone who is not listening carefully and rushing me to set an appointment. I am pregnant and was booked for a flu vaccine by a nurse following my DPT vaccine in January, but for some reason I cant find the date it was booked. I had 2nd time covid and no one even called me to check. I spoke to that staff re:flu vax date and said nothing has been booked but i was pretty sure it was. Back then, their system was good. They send a text message to confirm an appt but this time there was just none. This person even not confirming my identity because she wanted to hangup already not until I was puzzled and i asked do you know my name already? Then she said oh yeah whats your DOB? Thats the only time she confirmed with me. I understand healthcare business is always busy because I am a nurse too but to have that treatment is just not therapeutic for a primary healthcare provider. Im giving it 3stars because my gp doctor and nurse that i encountered are all fantastic anyways.
May 2nd, 2023

Have yet to be able to get an appointment with anyone, nurse or doctor. Over the phone or in person. All I need is a script for an existing condition. Regretting signing up with village heath
Apr 26th, 2023

I've been with Village Health for several years now with my partner, and my flatmate even switched over as well. I always have great service no matter which Doctor I see, though I love my GP Eve Fitzgerald, she's amazing, empathetic and resourceful and has helped me though some tough times. The reception team is also very wonderful, always happy and compassionate.
Mar 12th, 2023

Feb 2nd, 2023