Emerald Hotel Gisborne

Emerald Hotel Gisborne

Chamber Rating

3.8 - (310 reviews)
100
110
56
21
23
Read Our 310 Reviews

Chamber Rating

3.8 - (310 reviews)
100
110
56
21
23
  • Toa Saulala


    Mar 20th, 2023

  • Queenie


    Mar 10th, 2023

  • Yvonne Grieve


    Mar 3rd, 2023

  • Geoffrey Ingram

    My wife and I had a two day booking over a long weekend for a wedding. We flew down and when we walked into the hotel, you could smell dampness. When we got to the counter, we were told we couldn't stay due to flooding in the hotel which damaged the computers and the door lock access to the rooms. They assured us we wouldn't be charged as I hadn't given them my credit card details although they did have access to that through booking com. We managed to find somewhere else to stay at short notice and a week later discovered that the Emerald Hotel had charged my card for the two nights. The Emerald Hotel never refunded us no matter how many calls we made requesting them to do so. In the end my bank was able to do a chargeback on the credit card to get the money refunded. Theft is the only way to explain what happened to us as they had ample opportunity to refund, promptly. No apology was given.
    Feb 20th, 2023

  • James Walker


    Feb 19th, 2023

Read Our 310 Reviews

About
Emerald Hotel Gisborne

Emerald Hotel Gisborne is located at 13 Gladstone Rd in Kaiti, Gisborne 4010. Emerald Hotel Gisborne can be contacted via phone at 648003637253 for pricing, hours and directions.

Contact Info

  •   648003637253

Questions & Answers

Q What is the phone number for Emerald Hotel Gisborne?

A The phone number for Emerald Hotel Gisborne is: 648003637253.


Q Where is Emerald Hotel Gisborne located?

A Emerald Hotel Gisborne is located at 13 Gladstone Rd, Kaiti, GIS 4010


Q What is the internet address for Emerald Hotel Gisborne?

A The website (URL) for Emerald Hotel Gisborne is: http://www.emeraldhotel.co.nz/


Q How is Emerald Hotel Gisborne rated?

A Emerald Hotel Gisborne has a 3.8 Star Rating from 310 reviewers.

Ratings and Reviews
Emerald Hotel Gisborne

Overall Rating

Overall Rating
( 310 Reviews )
100
110
56
21
23
Write a Review

Toa Saulala on Google

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Queenie on Google

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Yvonne Grieve on Google

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Geoffrey Ingram on Google

image My wife and I had a two day booking over a long weekend for a wedding. We flew down and when we walked into the hotel, you could smell dampness. When we got to the counter, we were told we couldn't stay due to flooding in the hotel which damaged the computers and the door lock access to the rooms. They assured us we wouldn't be charged as I hadn't given them my credit card details although they did have access to that through booking com. We managed to find somewhere else to stay at short notice and a week later discovered that the Emerald Hotel had charged my card for the two nights. The Emerald Hotel never refunded us no matter how many calls we made requesting them to do so. In the end my bank was able to do a chargeback on the credit card to get the money refunded. Theft is the only way to explain what happened to us as they had ample opportunity to refund, promptly. No apology was given.


James Walker on Google

image


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Overall Rating

Overall Rating
( 310 Reviews )
100
110
56
21
23

Write a Review

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