East Coast Plumbing and Gas

We have used East coast a number of times, installing both our hob gas unit and replacing our hot water cylinder x 2 however despite having used them half a dozen times I am absolutely astounded how our most recent exchange has gone. About 20 months ago our taps begun to leak despite being closed, we called up ECPG whom sent out a service person to address, they did manage to make it easier and stopped the leaking for a time, after about 2 months the taps leaked again, because of covid we couldnt get them in for a few more months, they advised to replace the whole unit. The unit wasnt standard so they advised us to source our own then call them back once we had a replacement. This took us 4 months again because of covid but also because of the unusual size. We were given a time and date, and my wife took half the day of work to allow for installation. However, the day before hand I check my emails to advise they will not install this tap unit. Very unprofessional method to let me know, especially given all other communication was over the phone (other than a single email exchange) I think this is poor form, and if you didnt want to do the job in the first place then they should have said so,
Mar 19th, 2022

Positive: Professionalism, Quality Services: Heating system repair, Water heater repair
Jan 30th, 2023

I had my food cart gas repaired
Sep 13th, 2022

We had Ben carry out an inspection of all our gas appliances. He was efficient, diligent and extremely helpful. Would highly recommend.
Jan 10th, 2022

East Coast Plumbing and Gas installed central heating in our large difficult-to-heat home a couple of years ago. We continue to be delighted with this wonderful form of heating. With the timer set we come home every evening to a beautifully warm house. It turns off automatically at night then comes on to warm the house in the morning before we get up. Every corner of the house is warm. This is a silent, comfortable form of home heating. The radiators are unobtrusive. Shaun is very knowledgeable about all aspects of central heating and the quantity and location of the radiators is perfect. He and his company continue to give wonderful service whenever routine maintenance is required (which is not very often). I highly recommend central heating installed by East Coast Plumbing and Gas! Service: Heating system installation
Aug 31st, 2022