Flowerland Cut Flowers Ltd

I had a truly moving visit to Flowerland today following a bereavement for which I needed flowers. From the first moment I was greeted warmly by all staff and once I explained my needs genuine empathy was instantly apparent. I was kindly shown options and the staff engaged in brainstorming and helped with my final selection which made a difficult process so much easier. I will highly recommend this business to others. In genuine sppreciation of your service today.
Jan 11th, 2023

I find the ladies at Flowerlands to be just great & they never fail to greet me even if I arrive and they're all at lunch or morning tea. I feel people reviewing here need to realise it's a Wholesale operation and they're very busy preparing flowers for export & national distribution. It's not a retail store where they have the time to fuss & fiddle over what it is you want. Their flowers are very reasonably priced, of a superior lasting quality & I consider we're very lucky to be able to purchase these at wholesale prices. If you do need something specific, I've found they're always happy to oblige.
Oct 9th, 2022

The flowers here are lovely and reasonably priced but definitely dont come here for the customer service. Went in for a small bunch of flowers, no greeting, no offer to help just a few frowns as I looked around. Made me feel like a big inconvenience.
Sep 13th, 2022

Not impressed with flowerland today. Staff very rude. Was at flowerland as soon as it open this morning, one of the staff was at the door not wanting to let me in because I wasn't wearing a mask. She told me I had to put one on before I went into store. Even though I had visited the store other times without mask. I could tell she was on a power trip. Maybe updating yr staff on what is mandatory with wearing mask. You are not allow to tell customers to wear a mask!! You can only ask them if they have an exemption which I had one. I would like to have a conversation with the owners abt this matter
Aug 16th, 2022

Every time I visit staff are unhelpful and borderline rude. Understandably you're busy but it wouldn't take much to be kind or spare the time to answer a question or two.
Jul 7th, 2021