Post Haste Couriers Hawke's Bay

Customer Service over the phone was amazing as for the management well that's another story!! Had a parcel delivered and signed for by their driver not me and left on my doorstep nearly $600 worth gone!!! Within 2 days I had let them know what had happened..no reply for nearly a month only until I kept bugging them about it then they finally accept my claim do an investigation and proceed to tell me that has been denied because they claim I was past the 14 day claim period. Sent all my correspondence to them to show actually I was well within the timeframe even the business i brought the product off was asking them why this claim was denied still no response from them ! Never received any correspondence from them to myself to say what was happening now this was in February and I still haven't had any communication from them or even a courtesy email.even after me emailing to ask what is happening!!! Would definitely not recommend this company and they have to have the worst service.
May 4th, 2023

I have had two deliveries this week,and the service has been fantastic, the young guy was so pleasant and had a great personality.. Thankyou Post Haste..
Apr 18th, 2023

worst courier service I've received. First they would deliver to my street, which is a normal street in our town. then when I told them where to deliver to my place of work, they delivered to a different city (same street address) 27 km away.
Apr 15th, 2023

Excellent experience. Tahlia was very helpful and thanks to her I have successfully sent a parcel off to Hamilton that the opposition couriers were so very difficult about and clearly were not interested. Yes it was an awkward item of freight but all it took was a can do attitude. Thank you Tahlia - superb service and greatly appreciated. You are an asset to the firm you work for and I hope that they appreciate your "can do" attitude. Thanks again - next time I need a courier I will be at your front counter. Cheers Ian G Napier
Apr 11th, 2023

Answers phone then immediately hangs up
Apr 4th, 2023