Paradise Hot Tubs

Mike was amazing to work with all the way from helping us pick the right tub options for us to answering our questions for site prep to arranging shipping of our hot tubearlier than we were expecting! Now that we have it.we use it everyday. Love our paradise hot tub! Highly recommend.
Oct 23rd, 2022

We purchased the Air Spa. Very impressed with the workmanship and the final appearance of the cedar. Also the size is perfect, exactly what we were after! Mike was very good to deal with, spa turned up on time and was packaged very well for delivery, would definitely deal with Mike again if we purchased another spa. We are very happy with the product, it looks amazing, thank you!
Oct 15th, 2022

Great tubs and very easy process. Mikes team delivered ahead of schedule and we are so happy with the tub. Beautiful piece of garden art and excellent way to spend an evening after a long hard day. Steps essential btw. Treat yourself and get one.
Sep 26th, 2022

Very happy I chose a Paradise hot tub. The tub itself is amazing, quality construction and feels divine to be in, submerged to your neck with a beautiful cedar fragrance wafting about. Set up was so easy, the instructions are super clear to follow with everything labelled. They really have thought of everything. The product support, including the after sales service (not that I have had any issues, just a query or two) is second to none. They are always quick to respond with friendly advice. Thanks Mike and team, loving my tub.
Aug 22nd, 2022

I WISH I HAD NEVER BOUGHT FROM PARADISE HOT TUBS :( Bought a brand new large cedar hot tub on 30 July 2021. It has never worked correctly. First, one of the jets was not working. Then, one of the jet hoses started leaking. Then, both pump valves failed and started leaking. Then another jet hose started leaking. In December 2022, after over a year of trying to remedy the problems with Mike Lee (the owner of Paradise Hot Tubs), he finally agreed to refund me and pickup the tub. He refunded half of the money and promised to refund the other half by the end of January. That never happened. I followed up with him in February 2023, and he said he couldnt pay me what he owes me and couldnt pick up the tub. Instead, he said the only option was to sell it on TradeMe and asked me to take photos of the tub for the listing. I gave him the photos, but told him not to post my personal information. He listed the tub three separate times, but no one bought it. The third time, he put my personal phone number on the listing (although I had specifically asked him not to) and people started calling and texting me directly. Now Mike says he wants to try to sell it for less than what he owes me and wants me to be the one to take the loss of money. I wish I had never bought from Paradise Hot Tubs.
Mar 14th, 2023