Michael Hill Napier

Wonderful help choosing jewelry to mark a special occasion from knowledgeable staff .
Nov 28th, 2022

Everytime we walk into micheal hill hastings we usually get looked up & down and ignored thats what we experienced on friday afternoon the lady had no time of day for us told me they had no stock ( when i seen the necklace on display lol ) & went on helping a fulla for 10 minutes that didn't even buy anything lol. So me & my partner went to micheal hill napier on saturday & wow !!!! We were greeted by a lovely lady & acknowledged & then Sharlei came over helped my partner & I She was lovely, kind & went over and beyond for us making sure I had the perfect fit chain, showed us options & treated us like human beings. Thank you so much sharlei & napier Michael hill. Your hastings store need customer service training from napier store
Mar 24th, 2023

Staff are brilliant to deal with
Mar 15th, 2023

I went at 3.45 on a Sunday to choose a ring. Their hours say until 4pm on a Sunday. The doors were locked and there were 2 ladies in the store staring at me. Instead of opening up they continued to stare even though they were supposed to still be open
Jan 5th, 2023

Absolutely awesome!
Dec 1st, 2022