Torpedo7 Napier

Store for the outdoors! Lots of gear for all kind of activities. Mixture of brands on offer with prices to suit most people. Best value represented in the clothing clearance racks and occasional offers.
Apr 12th, 2023

Feb 26th, 2023

Purchased a slightly damaged torpedo7 soft top surfboard from the Porirua store as it was the last one they had in stock. After a few rides a crease began to appear in the middle of the board, slowly getting worse. I took the board into the Napier store to get it exchanged on warranty, as I had had it for less than a month. The team there took the board and told me they would get back to me in a number of days. When they did, the warranty was refused as the warranty team said the damage was caused by shore break use (which it wasn't and had only been used in 1ft waves learning). When I argued this, I was offered a NEW board at $10 less than the current price of the board, which is a absolute joke ($329 instead of $339). DON'T buy Torpedo7 brand gear! It's rubbish and they won't refund or exchange it.
Feb 25th, 2023

Awesome customer service today, knowledgeable staff very attentive to what we were looking for the young sales girl searched online nationally and found what we were wanting to purchase just magic will be our store of choice Thank you Torpedo 7 staff keep up the awesome mahi
Feb 13th, 2023

Thank you for the excellent service that my husband and I received today by two young assistants at your store. The helpful, patient and professional assistance was appreciated. Having to tackle a rusty towbar, assemble an ebike rack and attach the bike for two amateurs was a task in itself.
Jan 28th, 2023