Aqua Lodge

May 28th, 2022

Almost had my money stolen by the hostel. They tried taking my deposit $20 for the keys!! After retuning the keys, I was told that they will refund the deposit to my bank account soon, then I will see it the next day... but they didn't....so I wrote texts to Andre, but he ignored it. I got someone who can support this problem, so I called the hostel. Once I told him that I am going to see him with the person, he finally sent it to me. It had been one week to get the money back. Surprisingly, another girl I met in the hostel also hasn't gotten the deposit back yet!! This is a working hostel, he will arrange you a job while your stay. Even though he said I will get a job, I wasn't able to get anything. I understand that it's not much jobs at this season, but he never says he actually doesn't have any jobs... instead, he will just keep giving you application forms. I just paid the fee for nothing (you have to pay weekly, and no refundable) plus I almost had my money taken. What kind of hostel is that?? Imagine theyre doing to every backpackers.
Feb 28th, 2022

Manager, was really rude towards me, even set me messages calling me a bludger, becoz work n income helped me with accomadation, told Me his family was in the moari wars, called me useless after I asked for a refund, n yet they got there bookings wrong not us. They didn't apologize, would not give me a refund receipt. I don't recommend this property for anyone there also residents that smoke synthetic weed.
Oct 28th, 2021

Apr 29th, 2021

I spent almost 3 months here, throughout lockdown. I was fined 50$ for using the work car to go to McDonald's on the way back from a shift!!! A rule that was never explained to me before I got in the car. Washing machines are poor and will mark your clothes. The pool was broken and had green water in it. ALL dishes that were not washed were thrown in the bin so there was a lack of cooking equipment in the hostel. In the plus side it does have a piano (out of tune) and guitar. The hostel offers no refund ever. Theres also a black cat in the hostel that will attack you unprovoked.
Jan 13th, 2021