Wicksteed House Medical Centre

Mar 17th, 2022

Pity when u call in for a prescription to be done and got told it will be done that day but leave it for 2 days before going to chemist to pick it up it's not even there. Ring and call in about prescription, got told we have been charged for it but oh my it hasn't been signed and sent through to chemist. Should be sent through sometime this arvo I was waiting for it , why couldn't it be given to me to take to chemist. This isn't the 1st time either. Need to up their game please.
Mar 15th, 2022

My doctor Neil Hughes is outstanding. Very knowledgeable thorough and compassionate. I appreciate it is hard to get appointments and the practice is not taking any new patients as they are full. This tells me they are good at their job. I see someone has rated them 1 because of this. That is like giving a restaurant a 1 cos they are full and you can't get in to eat! Yes Whanganui needs more doctors but bashing the existing medical practices because of this is unfair!
Jul 25th, 2021

Friendly receptionist, short wait times, professional medical staff 10/10
Nov 26th, 2020

Tried to make appointments and leave numbers for them to call and they always txt or they just never ring. When you go in they never say what you say for their emails to ya doctor/nurse or when you call they never call back. When working i cant answer texts until brakes. And then go to ring them and get answer phone saying they are closed at 4.50pm but the hours are 8am till 5pm. Can't email or text to confirm appts for ahead of times.. its stupid. I hate the doctors at the best of time so when I have to go and get this its like whats the point? Poor customer service and customer care
Oct 2nd, 2020