NZ Post Centre Pioneer Highway Central

Parcel hasn't been sent from NZ Post Centre Pioneer Highway Central after 2 months of waiting. Try to call - "We will be with you shortly" - There are 64 callers ahead. Staff were quite unfriendly and rude when I asked for some help.
Apr 15th, 2022

Terrible customer service. Asked if that was how I I planned to send my item, (before even replying)she followed it by her rudely talking down to me telling me that they dont offer coverage for broken items. Offered no solution or tips for packaging. Add on the fact the way my item was packaged was how nzpost recommends on their website. Time for some customer service training!!
Jan 17th, 2021

Had a package delivered today it was thrown a distances hitting my front door.
Nov 6th, 2020

Unfortunately they have one rude lady staff member. I once told her she didnt need to be so grumpy about the question I asked and she replied I wasnt, thats just how you perceived it when I was walking out a customer said that she was grumpy and rude I actually choose to drive to the other side of town to use the post office with nice staff. The one star is for the other lovely lady who works there shes a gem. No I do not wish to talk about this further as I have used this post office often over the years and this lady should not be working with people fulstop
Oct 23rd, 2020

I went to send money overseas via Western Union service Took a while to get forms filled but Staff was so courteous and standard of Service was excellent. They deserve a pat on the back.
Sep 4th, 2020