Ruapehu Chalet Rentals

Amazing service when i needed a rental for me and my daughter absolutely fast tracked me into a property when i had already tried all avenues i was giving up hope but they pulled through and i can now provide my daughter a safe and stable environment to grow up in, also Ohakune is a trendy town love it
Feb 11th, 2023

We were disappointed with the rental we had as the place was not the cleanest, the bedding was not clean and had human fluid stains on it. If you're in a wheelchair make sure to inquire about the bedroom arrangement as all our rooms were up a narrow set of stairs - so not disabled friendly at all.
Sep 6th, 2022

Aug 11th, 2022

Excellent to deal with. Very honest and great selection of homes.
Jun 12th, 2022

VM3: Really neat people to deal with at Ruapehu Chalet Rentals. Website is super easy to use and make a booking for your desired Crib. From memory, a deposit is taken at the time of booking, and then the balance is charged to your card before arrival. Picking up the keys from their office is also easy. Located directly opposite New World, it's really central. Staff were all friendly and offered really clear directions and information on our Crib. They also give you a large pouch filled with Maps, Pamphlets and Local Information, a Prepaid Rubbish Bag, and also some Kindling for the woodburner. Note regarding the Rubbish - the Supplied bag is really small, however more can be purchased from New World. Also note that the Dump in Ohakune is closed on certain days - meaning we did have to take all our rubbish back to the Bay of Plenty. We found our Crib in Rangataua no trouble at all. Gorgeous views of Ruapehu from the front of the property. Large Kitchen and Living Area, with a big Dining Table and Lounge Suite. The kitchen had all the stuff you needed to cook decent meals - just as you would at home. (However Kune does have some excellent eating options) The Crib had 3 bedrooms and 1 bathroom. Bathroom was lovely and large, with a really decent shower. 1 bedroom had a Queen Bed, and was also large enough to lay down a Portable Bed for a Toddler. Another room had a small double bed, and the other had 2 single beds. The 2 single beds were DREADFUL. Like they need to go straight to the dump. I got barely any sleep during our 3 night stay. In desperation in the early hours of the last night, I took to the couch to try and get some sleep. The Owners of this Crib really need to sort that urgently. We also found a lot of the Electric Blankets on the Beds didn't work at all. It was only when one of us piped up at Breakfast about it, that we realized it was a problem several of us had. My Mate did tell the Staff upon checkout about it, and they were quick to make note of it, so I have no doubts this will be sorted. We found the home really warm, even with a couple of frosty mornings. Having the Heatpump on in the evenings and first thing in the mornings kept the place at a perfect temperature. Overall, we did find the cleanliness of the place really quite poor. Especially the dust and cobwebs. The table cloth was stained and was actually stuck to the table with some sort of sticky residue. Certainly needs a decent Spring Clean and regular dusting to keep up on it all. It was a case of us definitely leaving the place cleaner than when we found it. Rangataua is a perfect place to stay. Close enough to Kune (less than 5mins drive) for all the amenities, but still retaining that country quiet. For my American friends, it was paradise, and for this ex Local, it was pretty awesome. The only noise being the rumble of the occasional train rolling through. The house was far enough away from the Railway that it really was only a distant rumble. So all in all, we found our experience with Ruapehu Chalet Rentals really decent, but we found the Crib needed a bit more cleaning, and also for those two single beds to be carted off to the dump immediately! Not being able to sleep definitely is a good way to ruin a holiday. So yeah, do not hesitate to book with these guys. They have hordes of options to choose from and what I thought were reasonable rates and conditions.
Apr 6th, 2023