Truckstops Palmerston North

To cut the whole story short, Someone recommended that I send my truck to them after I drove to Palmerston north and it lost some power. I drove the truck to the workshop and after mucking around, I have to leave the truck and travelled back to my station but specifically requested to call me when they find what the problem was and cost to pix it. About a week later, the so called technician and said he found what the problem was and it will cost $25,000 to $30,000 plus gst to fix. I travelled 3 hours to see things for myself. As at that time he said the time they had spent was $1,100 plus gst. I requested for what he has done and found out that he had charged for parts that were not used in any way. I pointed those out and he took them off and the bill came to $900.00 plus gst. The only thing that was taken off was the manifold (NOT even turbo was off) I requested that they put the vehicle back together so that I can drive it back to somewhere else. I expected that it cost $900.00 to take things apart and inspected that it would cost less that that to put them back together but had a shock of my life when they called me and said my bill was now $3500 plus gst. I asked how it would cost almost 4x the original amount to put parts back. He dropped the price to $2700+gst. I still taught it was outrageous, the next thing I hard was they were planning to sell my truck. I told the lady that if my truck got sold without my knowledge, that I was not going to take it sitting down. in the end, when the new manager came into the picture. they reduced the bill to about $2750 including gst and I paid. Meanwhile, they receipt they gave to me, they claimed they fixed this and that but they told me verbally that they fixed nothing, this is another lie. I have taken the truck to somewhere else and it has been fixed within one week with less than $3000. It is either they totally misdiagnosed what the problem was or someone is not genuine and playing dirty and was going to Charge $30,000 to fix it. I do not wish on anyone the same experience Service: Auto engine diagnostic
Dec 14th, 2022

Apr 17th, 2023

Mar 29th, 2023

All your truck part requirements..
Feb 5th, 2023

Very safe and quiet
Jan 4th, 2023