Massey Vets

Great service and communication. Our working dog Luna had a total hip replacement. We were very nervous going into the procedure, but felt confident after our consolation with the surgeon Andrew and Vet student Chase. They provided daily communication with how Luna was doing, pre and post opp. Would definitely recommend.
Apr 25th, 2023

Excellent service and care. The vet (Steve) was ultra enthusiastic and really comprehensive in analysing my schnauzer's issue. Nicole (5th year vet student) was also thorough and had an excellent bedside manner with my dog...really putting him at ease so they could run mobility tests. I had previously taken my schnauzer do a different vet two weeks earlier and they just gave a very brief look and said, just keep an eye on him and see how you get on. They didnt test his mobility to the same level as Nicole and Steve. Steve and Nicole were so much more thorough and made me feel like I was getting value for money. They suggested some medication that could potentially avoid having to get a radiograph - avoiding potentially unnecessary expense, but provided all of the information I needed if I did want to go down that path. Really impressed with the service...so professional and caring. The person at reception was also great, really fussing over my dog and making him feel at ease.
Mar 7th, 2023

Incredible service, I can't remember our students name, but she was blonde and canadian maybe? She was so attentive and transparent through the whole process. The vet was also very helpful and they took their time doing thorough examinations of my kitten. The care my pet recieved was above and beyond, I fully trusted these people.
Aug 9th, 2022

Took my 6 months old kitten in emergency at midnight the team was very fast to get to her. They are very fast to respond to email and took good care of her, staff very friendly and comforting thank you so much!!!
Jun 27th, 2022

I am absolutely disgusted that nobody has called after I have left two emails with you and two phone calls regarding the death of our three puppies after their jabs. After talking to another vet clinic in Palmerston North and were told if our puppies had been seen to when we had first contacted you guys they would not have died and they had a 70% chance of survival. I left two phone calls for somebody to contact me and which they never did we were absolutely gutted to then have to turn around and tell the families who were taking these puppies to their forever homes that they died. Also we were told we were able to contact you if there were any concerns yet when I did contact you twice no one bothered to even contact me back we will never be using your services again I'm absolutely appalled that you don't even have the decency to contact me in regards to this issue that could have been avoided shame on you Massey University!!
Jun 13th, 2022