Ruapehu Scenic Shuttles - Hike, Bike and Ski

I booked something in last minute (9pm) on line because there was a place normally. What a surprise when I discover that they have to confirm the reservation. I tried to reach them but it was too late. I tried another time in the morning 7am because that was the first hour for the shuttle and he said to me I cant pick you because you are alone I will reschedule. Anyway it was prepaid so i just asked if he cant confirm and have my money back. But they just confirmed it so I lost money for nothing. Dont go with them there are plenty of others really better :) I respond because you/or one of your friend tried to intimidate me on Facebook? First you wrote that a scam campaign was going on and refute nothing and now you say im a liar ? You didnt offer me an option, you just took My money. I could understand if you cant pick me so late.
Feb 15th, 2023

He was awesome he help me and my friend out when we really needed it thank you
Apr 16th, 2023

Brilliant operator and very knowledgeable about the area
Apr 13th, 2023

So helpful! We were stuck up Mt Tongariro when Cyclone Gabrielle came through. We desperately needed to get off the mountain because our accommodation had run put. They phoned around and found someone for us.
Feb 4th, 2023

Easy to deal with, and because wed booked in advance they kept in touch about the weather and suggested a different pick up time to avoid the forecasted weather. Top notch
Feb 1st, 2023