Warehouse Stationery Nelson

Feb 12th, 2023

Would like to congratulate Nelson Store, All staff were very helpful, especially Mandy on self checkout who took the time to help me add the Club app. Well done Mandy, kind and patient . Thankyou Teresa.
Dec 29th, 2022

Went in to buy a gaming chair. The only one they had left was the display model that's been sat on by thousands of people and wheeled around for the past 6 months. Not only did they want full price for their 2nd hand chair, they wanted me to pay an additional fee for assembling it even though they had to assemble it to use it as a display anyway...so you want me to pay you so that you can use a chair as a display in your shop? Makes no sense.
Dec 18th, 2022

Went in to get some printing done. Extremely poor service, only to be out matched by extremely poor customer service. The young lady there had absolutely no interest in engaging in a conversation about our printing needs. Glazed her eyes over and started staring in the opposite direction when she had to actually put in some effort. Put in a complaint to customer care online only to be fobbed off by some ridiculous excuse, apparently we would avoid these issues if we went in-store..um yeah we were in store as per the email if you had bothered to actually read it. Worst experience of poor customer service and clearly a management team that enables bad attitudes.
Dec 13th, 2022

So so bad at answering their phones. Its actually ridiculous.
Dec 4th, 2022