Godfreys Nelson

Poor experience with this store. Not sure why they have a phone number as they never answer. Id advise other to contact the customer service number. Multiple issues with my new vacuum purchase. Staff are not customer friendly. Poor rating.
Apr 6th, 2023

Do not deal with this place . Our $700 vacuum had a problem with the retractable cord . We sent it back and then had to spend weeks chasing them up again . The Indian guy in there came back telling us the vacuum was toast and they wouldnt cover the warranty . Long story short they were trying everything they could not to honour the warranty but in the end we reminded him of his obligations under the retail act of repair , refund or replacement and he decided better of it and replaced the vacuum . Shouldnt be that hard when the fault is theirs . The Indian acted like a scam artist , not returning calls , cutting me off when did get through but then he has your number and wont answer . Dodgy !
Mar 21st, 2023

"It's great that I got the expertise advice on the machine I wanted. I ended up upgrading as well.
Feb 2nd, 2023

i phoned some indian man and asked him when my vacum is coming i got it on line and he was rude to me on the phone he keep calling me a women and said my voic was funny i hand a go at him he hung up on me just be cause i have got a low voice doesnt meen im a woman you fall man i a man
Jan 22nd, 2023

Always the best service , experience you could ask for. Honest , helpful professional, friendly . Recommend to anyone needing cleaners etc.
Jan 8th, 2023