Eutopia Cafe

Stop replying my comment from the owner as Im not asking for your judgement or justification. Your reply shows how arrogant this cafe is. No wonder your staff outrageously ignored us and the vibe of the cafe was awkward. It is not about how we felt it is how we were treated. Im sharing my experience to remind any potential vulnerable customers in future. Negative star if I could. Awful and rude service. Not worth dropping by at all. Me, my husband and my daughter waited at the counter for 10 minutes for order but the coffee making staff and the waitresses kept ignoring us with poke face. My husband took the initiative to greet one waitress and she walked away with no reaction. I asked another waitress if we could order loudly but she walked away on my nose and directly talked to another table. When I challenged her she grinned sarcastically and said she didnt hear me. There was another staff came out saying they were busy. Busy with two tables? No excuses for your intentional rude attitude! Your behavior exposed your pathetically serious lack of education! The owners reply cannot be justified as how come three of your staff kept ignoring us if you are courteous and accommodating? We waited right in front of the coffee making staff and he treated us like we didnt exist. Please note that my husband greeted one staff and she had a stone face, I talked to another staff loudly and clearly can we please order now?and she walked passed me and directly talked to another table leaving us standing in front of the counter, how come she genuinely didnt hear me? I was not murmuring. Several incidents in such a short period of time. Again no excuses for your intentional micro aggression to leave customers in an awkward and uncomfortable position. She might not be grinning at you (the owner) doesnt mean she cant be sarcastic to others. Refrain to come to such places to avoid unpleasant experience.
Apr 22nd, 2023

Food : 3/5 | Service : 5/5 | Atmosphere : 5/5 More
May 2nd, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 Recommended dishes Eggs Benedict Bacon Dietary restrictions accommodated Not sure More
Apr 28th, 2023

Nice & Interesting decor ,we tried the chicken pizza ,salmon&falafel salads plus the burger ,all arrived quickly & tasted good ,will come again for sure ,loved this little gem up north.
Apr 21st, 2023

Food : 4/5 | Service : 4/5 | Atmosphere : 5/5 More
Apr 21st, 2023