NZ Post Shop Kerikeri

Apr 29th, 2023

Atrocious sustomer service. Got the run around by 3 different staff members on 3 different days/visits all to just collect a parcel I had sent there. Refused to leave until they actually got the parcel and passed it to me as it was about to be redirected back to sender. Noone seemed to know how parcel collect works and kept sending me between different counters wasting everyone's time. Got the jist that none of them really wanted to do any work. Will avoid this place at all costs!!
Feb 26th, 2023

Unfortunately have to agree with the majority of the comments. I have had a negative experience here 70%of the time. Staf is so rude and uncaring. I have not felt so unvalued as a customer in such a long time. It feels like the staff want to put in minimal effort but take advantage of situations to make life harder for people. I don't understand. Their manager needs to be laid off and things started wrom clean slate. A stain on Kerikeri reputation
Feb 14th, 2023

As all other real reviews stated - this shop should be closed and avoided for many reasons. Went there to drop off my parcel with printed courier stamp. I had no cellotape on me to stick it on the parcel, and I asked if they have it on them. And you wont be surprised, they refused to use their stationary to stick the courier stamp on the parcel. They said they dont have it, but you can buy it for $5.99 This place is a joke. Post office with no stationary available. And they are not ashamed of their service and not even thinking to improve. Is there anywhere in Kerikeri you can find worst place than this? No. This one is gold medalist of worst service imaginable
Feb 11th, 2023

Parcel collection is now only available 7am-3:30pm Mon-Fri. I work out of town and this restriction on hours now means I have to take a half day off work in order to collect my parcels. I queried this and was told, "Those are the hours the lady works". I pay a premium for the Postbox service, and this is not acceptable. At least enable ability to collect on Saturday morning!
Jan 23rd, 2023