Doggies & Moggies

Our gentle dog was attacked by another and left tied up, filthy in the pouring rain. The only reason he received any treatment was we had booked him in for grooming on the 4th day of his visit and the groomer insisted our dog be taken to the vet. He had multiple bite wounds including one that was abscessed and infected. He was sensitive to touch at his wounds, his temperature was 39 degrees and he was described as being 'depressed'. When we collected our dog the kennel operators tried to say that he must have arrived with the bites, which is impossible. If the groomer hadn't been booked and intervened, we are unsure if our dog would have survived this trip. I would not recommend this kennel to anybody and have since come to understand that many in the area feel the same way. Appalling and whilst we weren't charged the vet fees, were charged for his stay. UPDATE March 15 in response to the operator's continued assertion our dog arrived with the bite. We live 800 acres from the nearest dog and pat and hug our dog daily: we would know immediately if he had been bitten in our care, which I restate was impossible. Our second consultation with the VET asserted it happened in your care by a Fox Terrier. Also that you had not read the online form, the paperwork we completed or our request on dropping him off that he not be placed with aggressive dogs.
Mar 5th, 2023

Great help We booked last minute as we are from out of town but wanted to go on a cruise in Paihia. Grateful for them taking our dog
Jan 17th, 2023

Thanks! Short notice dropped my dog of for few days Im from out of town, good prices! We'll be back.
Nov 8th, 2022

Positive: Professionalism, Reliability, Value
Apr 18th, 2022

Excellent kennels they took great care of our dog Leo and you could see Leo had had a great time.
Apr 1st, 2022