Graham York Dental

Reply to owners reply: My appt was at 9.45. I was not asked to go through until 10.09. There was no indication on any reason for a hold up until the dentist took a phone call during my appt. & my appt was not brought forward. It was always made for that day, I was on a waiting list for cancelations but was never contacted. The customer service was appalling. After having to wait 2 months for the appt with multiple sore tooth & me informing the receptionist that I needed a tooth out, I waited 25 min after the appt start time to be asked to go in. No-one bothered to inform me of a delay or anything. Once in the appt, the dentist kept asking what area was the most sore, indicating to me he only had time to look at 1 thing despite my prior conversation with the receptionist. After briefly looking in my mouth, his cellphone rang, which was 5 minutes of him organizing a tow truck. In the end he didn't do anything to my teeth except take xrays. I suffer from anxiety at the dentist due to previous dentists. Graham York knew this and was great with me. Unfortunately this hasn't continued with new ownership. If I kept a client waiting 25min with no updates I wouldn't be in business long, but for some reason dentists & doctors can.
Apr 9th, 2023

Dr. Yi Wei was very gentle but thorough with her clean. I'm not a fan of cleans, but my gums look much better and bled less.
Mar 1st, 2023

Jan 29th, 2023

Friendly team , Quality work . 10/10 Highly recommended. Cheers
Nov 9th, 2022

Butcher of Balcutha
Jul 29th, 2022