GWD Toyota Alexandra

Absolute horrible experience at GWD Toyota in Alexandra. Took my car for a service and WOF. Then realised my car is leaking oil which it never did. The mechanic never returned the sump plug which is very dangerous, if my car hit bearings they would have denied any responsibility and I would have to caught up the money. First they made it sound like it's my fault and I said no my brother in Law is a mechanic and we took photos. So took it in so they could top up the oil and clean the oil spill. Nice of them to the wash my car probably to apologise but then they broke off my reverse camera. Took it back again and when they returned it the manager said 'o seems it was glued before' no lady I actually bought the car with 10000km in mint condition and I have photos showing there was no hot glue. When they returned it, it was hot glue back with a thick layer and unstable so will break off easily. How they make things sound like it's your fault and then repair it with glue, that me loosing value on my vehicle. I am totally disgusted with their service and there customer service. Won't use them again and will definitely share my experience with people thinking of taking their car there. Unbelievable!!!!
Sep 29th, 2022

Pushy sales, booked a car, informed very clearly that waiting for payment ..car sale, ( they offered my 2016 captiva 90000km at $10000 only, I sold myself through fb, got 16900) but they sold the car to some one else..I feels something wrong on the car, regardless for the hurry..feels dodgy.
Feb 14th, 2023

A big thank you to Rod Mason for my new MG EV. Delivered earlier than expected and he was fantastic with arranging things such as accessories and guidance on charging. Thank you to Saras Scott as well :)
Dec 4th, 2022

Great vehicles on display
Oct 19th, 2022

Sep 18th, 2022