Apex Car Rentals Queenstown Airport

Good variety of cars. Easy to deal with. Pick up and drop off during work hours. Nice cars.
Apr 16th, 2023

Not good if the plane is late. Only way to find it in the dark was our phone lights. Heavy bags. On a good note the lock box was easy.
Apr 9th, 2023

Absolutely recommend this company. After reading up on all sorts of nightmare car rental stories, my wife and I decided to go for Apex although they were not the cheapest option. Right from the booking phase, it was easy calling in to make changes to our booking, and staff were friendly. Our flight was delayed and so we had to make some last minute booking changes. Staff were helpful over phone call. Self pick up was fuss free. Car was in superb condition (almost brand new apart from some minor exterior damages), super clean, and smooth to drive. After-hours return was also fuss free and as simple as dropping off the key in the car park. Overall I would really recommend Apex!
Apr 8th, 2023

Queenstown Airport - The booking was easy, the car (Corolla) was in good condition with all the dings and scratches expected from a second hand vehicle that ended up in a budget rental yard, but I have a problem with the attitude of the agent when returning the car. They "found" a new chip on the windscreen and first thing was to tell me that is going to be $80, BEFORE checking the pictures from the pickup. Luckily they take pictures of the car at pickup and the chip was clearly visible on those pictures. If I haven't challenged the charge and checked the pictures I would have paid for damage incurred perviously - I think this is unacceptable and I'm sure a fair amount of people get caught in this little scheme. Make sure you check everything if you choose to rent from Apex.
Apr 28th, 2023

Staff were not very helpful, sat around in office for 15 minutes before being served as staff wed too busy on their computers, if you want customer service try elsewhere.
Mar 28th, 2023