Commonage Villas
Chamber Rating
-
Emma Srstam
Beautifully kept property and villa with oustanding views! Modern and luxurious villa that yet managed to feel cosy. It is kitted out with everything you need for the perfect Queenstown getaway. A fully equipped large kitchen, laundry, garage... there is even an elevator in the villa! It's close to town which you are looking out over together with jaw-dropping views over mountains and the lake! The master bedroom is on the top floor and has an ensuite with a spa bath, lots of light and plenty of storage. The king size bed was sooo comfy and waking up to the views outside the window was the highlight for me. Can't wait to go back, the whole experience was truly 5-star!
Mar 13th, 2023 -
Prudence W
Jun 9th, 2022 -
Chris Wilson
May 27th, 2022 -
Brooke D
Wow!! Absolutely blown away when we arrived here - everything is perfect. Immaculate villas with stunning Interior design and views ( we stayed in Villa 1). Wishing that we could stay here forever. Modern but also amazingly cozy!!! Thanks for the stay - we will be coming back next year. **Just updating my review** After returning home from the Villa I realised we were given a $475 excess/extra cleaning fee. This is when we have already paid over $18,000 for two weeks accomodation. We were conscious when we left the Villa that we left it in good condition and make sure it was adequately clean. I've never had this occur in any other place we've stayed and I feel this was a money grab. You've tried to say there was a stain on the carpet and also ottoman ( which we didn't even use ). You've also said in your report the "floors and rooms are very dusty" I don't know how you think we could have contributed to dust in the rooms or how you think you can charge us for "dust". Also, I didn't mention in my initial review but the lounge was damaged, and had a very sharp metal piece on the corner which could have injured my young children if they bumped into it ( was at their head height ). We needed to get this covered up during the stay by you to avoid anyone getting hurt - you simply put some unsightly plastic tape on it - we would expect more when paying $18K. Its a shame to need to change my original review as we had a lovely stay besides these issues.
Oct 10th, 2021 -
Vincent Scavera
bad customer service for a 5 star place. The cleaners took unauthorized photos of the apartment during the MIDDLE of our stay, which showed our personal items still in the apartment. They then used these as the checkout photos which is very deceiving. Check out photos should be taken at check out. If they had such a problem why would you not talk to us while we were still there after your mid-stay clean. Why only make an issue once I was back in my home country where I cannot defend myself. I explained this wasn't acceptable treatment. Why have I only done this now ? I was going through my emails and only now realized that you used mid-stay photos(pre mid-stay clean) as the evidence to charge additional cleaning hours after check-out. When I complained you went on to say the apartment was dustier than usual ???? Hello ??? I don't carry dust around with me on holidays......
Jul 23rd, 2021
Contact Info
- (643) 442-4420
Questions & Answers
Q What is the phone number for Commonage Villas?
A The phone number for Commonage Villas is: (643) 442-4420.
Q Where is Commonage Villas located?
A Commonage Villas is located at 15 Kerry Dr, Frankton, OTA 9300
Q What is the internet address for Commonage Villas?
A The website (URL) for Commonage Villas is: https://staysouth.com/accommodation/commonage-villas
Q How is Commonage Villas rated?
A Commonage Villas has a 4.5 Star Rating from 18 reviewers.
Ratings and Reviews
Commonage Villas
Overall Rating
Overall Rating
( 18 Reviews )Emma Srstam on Google
Beautifully kept property and villa with oustanding views!
Modern and luxurious villa that yet managed to feel cosy. It is kitted out with everything you need for the perfect Queenstown getaway. A fully equipped large kitchen, laundry, garage... there is even an elevator in the villa!
It's close to town which you are looking out over together with jaw-dropping views over mountains and the lake!
The master bedroom is on the top floor and has an ensuite with a spa bath, lots of light and plenty of storage. The king size bed was sooo comfy and waking up to the views outside the window was the highlight for me.
Can't wait to go back, the whole experience was truly 5-star!
Prudence W on Google
Chris Wilson on Google
Brooke D on Google
Wow!! Absolutely blown away when we arrived here - everything is perfect. Immaculate villas with stunning Interior design and views ( we stayed in Villa 1). Wishing that we could stay here forever. Modern but also amazingly cozy!!! Thanks for the stay - we will be coming back next year.
**Just updating my review** After returning home from the Villa I realised we were given a $475 excess/extra cleaning fee. This is when we have already paid over $18,000 for two weeks accomodation. We were conscious when we left the Villa that we left it in good condition and make sure it was adequately clean. I've never had this occur in any other place we've stayed and I feel this was a money grab. You've tried to say there was a stain on the carpet and also ottoman ( which we didn't even use ). You've also said in your report the "floors and rooms are very dusty" I don't know how you think we could have contributed to dust in the rooms or how you think you can charge us for "dust". Also, I didn't mention in my initial review but the lounge was damaged, and had a very sharp metal piece on the corner which could have injured my young children if they bumped into it ( was at their head height ). We needed to get this covered up during the stay by you to avoid anyone getting hurt - you simply put some unsightly plastic tape on it - we would expect more when paying $18K. Its a shame to need to change my original review as we had a lovely stay besides these issues.
Vincent Scavera on Google
bad customer service for a 5 star place.
The cleaners took unauthorized photos of the apartment during the MIDDLE of our stay, which showed our personal items still in the apartment. They then used these as the checkout photos which is very deceiving. Check out photos should be taken at check out. If they had such a problem why would you not talk to us while we were still there after your mid-stay clean. Why only make an issue once I was back in my home country where I cannot defend myself. I explained this wasn't acceptable treatment.
Why have I only done this now ? I was going through my emails and only now realized that you used mid-stay photos(pre mid-stay clean) as the evidence to charge additional cleaning hours after check-out. When I complained you went on to say the apartment was dustier than usual ???? Hello ??? I don't carry dust around with me on holidays......
Overall Rating
Overall Rating
( 18 Reviews )Write a Review
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