Addept Automotive - Mobile Mechanic (Advanced Diagnostics, Auto Electrical, Diesel Specialist, Trailer Specialist)

My family and I received wonderful service from Hayden at Addept Auto last week. Hayden went out of his way to squeeze us in at short notice when our hired motorhome brakes were failing. Hayden sourced the needed parts quickly and then stayed back after hours on a Friday to fix our brakes to enable us to continue on with our holiday plans. Great communication, genuine care for our situation and excellent quality of repair. We couldnt recommend these guys more highly. Thanks Hayden and Addept! Service: Brakes
Apr 25th, 2023

Dont normally write reviews, let alone ones for mechanics which Ive rarely been tohowever Addept Automotive (and Hayden) were absolutely awesome. We had a rental camper that was struggling after coming over the Crown Range. Wanted to get it checked as a precaution before we continued many more miles of driving. We went around 5 different mechanics in Frankton who had no slots (understandable given it was Easter Friday). Hayden was an absolute star. He made time for us, listened and sympathised with our situation, and managed to fit in a diagnostic into a jam packed Easter Friday afternoon. We were back on the road shortly after and feeling far better about our trip. They seem like genuinely caring, local, and good guys and are a credit to the profession and the area. Thanks Hayden :)
Apr 12th, 2023

(Translated by Google) We are a French couple on a roadtrip in New Zealand, we suddenly had an engine problem on the road. Having a busy program to explore New Zealand, the team of this garage took us the day and not only: the diagnosis, the replacement of the defective parts were replaced the same day while they have busy days. They kept us informed of the price, took into account our budget by offering us several options. I congratulate the professionalism of this garage and the very human side of the manager. Thank you ! (Original) Nous sommes un couple franais en roadtrip en nouvelle Zlande, nous avons eu, soudainement, un soucis de moteur sur la route. Ayant un programme charg pour explorer la nouvelle Zlande, lquipe de ce garage nous on pris le jour et pas seulement : le diagnostic, le remplacement des pices dfectueuses ont t remplacs le jours mme alors quils ont des journes bien remplies. Ils nous ont tenu au courant du prix, ont prit en compte notre budget en nous proposant plusieurs options. Je flicite le professionnalisme de ce garage et le ct trs humain du grant. Merci vous !
Apr 11th, 2023

Service: Battery
Apr 2nd, 2023

Services: Battery, Auto engine diagnostic, Electrical
Apr 1st, 2023