Centre - Queenstown

I visited your Queenstown Five Mile store on Tuesday 12th October (between 16:45 - 17:00) and was absolutely appalled by the awful customer service I received. I am never one to complain especially when visiting a stationary store of all places, however I left your store feeling so shocked at the lack of service that I felt the need to share my experience with your upper management team. I was not greeted nor checked on if I required help at any stage (there were 3 staff members on the floor and I was the only customer). When I went to the checkout, the two ladies behind your printing section did not even acknowledge me. Another staff member eventually walked up the middle of the store and saw me - but did not acknowledge me and then preceded to take her phone out and walked past me whilst looking at her phone!!! She served me but there was no hello, goodbye or anything. The only word that came out of her mouth was to tell me the price. I am honestly so appalled by the lack of customer service I received in this store today especially when I was the only customer. The staff have one job - to provide the customer with a good service and every staff member on the shop floor today failed that miserably. I really do hope that the staff members involved are made aware of this so they can drastically improve their customer service skills for anyone else visiting this store in the future.
Jan 2nd, 2022

Great shopping area without parking problem
Apr 11th, 2022

Very rude, aggressive and botherless staffs . Asked for assistance politely however told off for it. No interest to serve the customers. To Weyne , the guy hats off to you for giving information so can save my time. To the management look into asking your staff to look after customers well. Usually I don't give bad reviews to any business but the experience that I had , I just don't want other customers to be treated like that.
Mar 14th, 2022

Never thought ild see the day I wrote a review at a stationary store however, the service I received was so insanely bad I felt I needed to. The lady called Ren served me and was probably the rudest and aggressive person I have ever met, so bad that I actually said to her how disgusted I was by the way she spoke to me for absolutely no reason at all. Sure enough I went to the reviews and Im not the only one. Im very surprised she has a job
Jan 15th, 2022

My girlfriend and I are working on a project and we go there almost every weekend, we want to thank Charlotte for her patience and profesionalisim! See you next weekend guys !
Jan 7th, 2022