HQWiFi

Currently using this service at Peppers in Queenstown under a Airbnb arrangement through Relaxaway Holiday Homes. Impossible to do any business requiring internet use with this company. I have to go to a local cafe to do a teams meeting for work in the morning because this service is so poor. Speedtest - 9.7mbps checked after 4 days of sheer frustration - its 2022 shape up or ship out HQWifi you're slower than dial up in 1998 - an embarrassment! If youve got teenagers or are doing business in Queenstown check the internet provider and stay away for this company
Sep 10th, 2022

Wifi works alright, I understand that owning this business could be difficult to manage a lot of wifi users. The login pages need updating immediately, they are built badly and hard for me to navigate, let alone older people or people who arent good at technology. When I tried to logon to my hotels free wifi code, I had run out, which is fine. I wanted more, so I clicked the button that redirected me to a payment page. No where on that page did it say to register. I ended up buying the $30 one for 10 gigs, and then the login page broke, but still charged me my $30. I then tried to make an account to access the data I had just bought, and I couldnt. Meaning I had wasted $30 on data I couldnt use, it was a bad redirect and should be changed to redirect people to the register page. After I registered and bought the $2 one to see if that would work. Luckily it did. But I still managed to lose $30 and I have no way of getting it back. I highly recommend that you hire someone to look through the login page and change the way it works, to make it easier to navigate. Please take into consideration that some people are not good with technology, and they could end up also losing money to the same thing as me.
Jun 28th, 2022

I live in Shotover Lodge, here the WiFi from this company is horrible, every day have problems.
Mar 3rd, 2022

Apr 25th, 2020

0.61 Mbps upload, on speed test, spend more time trying to get online, DO NOT BOTHER WITH THIS LOT! support is non existent. I notice you do reply to people's total disappointment but seriously who the f#$k want to hear how many users you have, I me and myself pay you good money for your poor service and pathetic replies. IT DONT CUT THE MUSTARD hq wifi, improve your bandwidth and stop being so miserable with the bandwidth and give Kiwi service, or quit the game.
Apr 7th, 2020