W Fitness

May 4th, 2023

Feb 13th, 2023

Best gym in Wanaka! Super high end gear and has everything you could need or want. The cardio room is awesome :)
Jul 29th, 2022

Jul 2nd, 2022

Three stars. I like the gym facilities and the vibe. People are nice. It's small but has all you need. Here's my issue: Last week, a week after joining, I brought my wife and kids to show them around because my wife was considering joining. We did not use any gym facilities, but did use the hot tub. A day after doing this I got a text message saying "You have been flagged for access violation. This means you have allowed access for a non-member, if this occurs again your membership will be forfeited." When I wrote in to ask for more context, I was told that there's a term in the membership details that prohibits showing family members around. Although most gyms allow this, I don't blame W Fitness for disallowing this. My issue is their expectation that I read the fine print and the way they went about notifying me. I went from a happy advocate trying to recruit another member to... confused, and thinking of cancelling my membership. Could I not have been told in person "hey, we recognize this might have been a mistake, but please ask us before showing your wife around next time?" Or emailed to ask what happened? The whole thing just felt passive aggressive to me. Again, good people, and I have nothing against anyone, just got a bad vibe from this and went from recruiting another member to thinking of cancelling my own membership.
Jul 23rd, 2022