NOVUS Glass Central Otago

Very professional.and helpful
Mar 19th, 2023

They didn't tell me an address for the repair and when I called again to ask no one answered, so I drove to the only Novus Glass in Otago, Cromwell, but their they send me to a little Novus workplace in Wanaka. So I had to drive 56km to Wanaka and after the replacement (the window screen replacemnet itself was fine) 56km back to Cromwell (because I slept there). When I asked for a refund, they said they couldn't give me anything, because they offered me an appointment in Cromwell for the next day, where I had to work so it wasn't an opption for me (I already had to take a day of for the original appointment). With my van I spend 40$ and 1 1/2 hours of my time for the whole thing....not happy :(
Feb 19th, 2023

Outstanding service!
Feb 14th, 2023

Top notch windscreen replacement service!!!
Jan 26th, 2023

(Translated by Google) We were in Wanaka and it was impossible to change the windshield of our rental van on site (no parts in stock) So we went to Novus, who provided impeccable and fast work. Bad luck for us, we had a new impact on the road! No need to change the windshield this time, just inject resin. No company wanted to help us out on Wanaka (we advise against them all). There is also a Novus in Wanaka, but closed that day... So we went back to Novus who again did an impeccable job, fast, with a smile and always with a warm welcome! In addition, we had the right to a great commercial gesture from them!!! We recommend 200%. (Original) Nous tions sur Wanaka et impossible de faire changer le pare-brise de notre van de location sur place (pas de pice en stock) Nous avons donc t chez Novus qui a fourni un travail impeccable et rapide. Manque de chance pour nous, nous avons eu un nouvel impact sur la route! Pas besoin de changer le pare-brise cette fois, mais juste injecter de la rsine. Aucune entreprise n'a voulu nous dpanner sur Wanaka (nous les dconseillons toutes). Il y a aussi un Novus Wanaka, mais ferm ce jour l... Nous sommes donc repasser chez Novus qui a de nouveau fait un travail impeccable, rapide, avec le sourire et toujours avec un accueil chaleureux ! De plus, nous avons eu le droit un super geste commercial de leur part!!! Nous recommandons 200%.
Mar 7th, 2023