New Zealand Movers Dunedin

DON'T EVEN THINK ABOUT USING THIS COMPANY! We recently relocated from Auckland to Wnaka and had our home contents moved by this company. While we waited to find our new place in Wnaka we had our contents stored in a container at the dunedin branch. We were told it would take a week for our stuff to arrive in Dunedin, so a week after the move we asked if we could come by the dunedin branch to pick up our plants that were relocated (a previously organised arrangement). When we arrived at the Dunedin branch no one couldfind our container and ALL of our home content was unaccountable. No one in Auckland or Dunedin knew where our stuff was. It was simply missing... Nothing was done to easy our concern and not one single person we spoke to from the company wanted to take responsibility for this. Weeks later they found our stuff in an unlabelled container still in Auckland and told us it was coming to Dunedin ASAP. When we tried again to go pick up our plants (worth over $1,000) we opened up the container to obviously find them all dead,afterweeks without care. NZ Movers promised to reimburse us for the damaged pots and dead plants, and would give us a $200 voucher... They never delivered on that promise. I went back to pick up other boxes of things that we needed and upon unpacking them I found damage to important items such as my guitars and appliances. Yet to have the rest of our stuff unpacked and as you can imagine I am very nervous. When you sign a contract to have someone move your stuff and you pay lots of money to do so, it's expected that your prized possessions and all of your home content is well looked after and that the professionals treat you and your stuff with respect. But this is clearly not the standard or expectation adopted by NZ Movers. NZ Movers are the most unprofessional service I've ever had to use and I honestly wouldn't recommend them at all.
Apr 23rd, 2023

The New Zealand part of my move from Melbourne was subcontracted to New Zealand Movers Dunedin. I found the Shipping Manger in Christchurch excellent to deal with. Overall the team that came to unpack and deliver were cheerful and helpful. They were patient as I ticked off each of the box numbers on my list, and persisted in putting together some of the larger pieces of furniture that they werent familiar with. Aside from a couple items which were damaged (out of 250 boxes/items of furniture). I found their work professional and was generally satisfied with them.
Mar 30th, 2023

Positive: Professionalism, Quality, Responsiveness, Value
Jun 28th, 2022

Positive: Professionalism
May 27th, 2022

Caitlin, Caroline, Jayden & driver Brent from Christchurch were absolute professionals in their service.Arrived when I'd been advised, courteous, mindful of my property, great team work with such effortless effeciency. My contents were wrapped with all care taken to ensure every item was protected. A great Team of people & an amazing company to deal with.Would use again without hesitation.Storage of my Home was totally explained which reassured me immmensely.
May 25th, 2022