The Longhouse

An amazing location and venue for our vehicle launch! Mariebelle and Ilse were incredibly helpful both during the planning and while we were onsite, nothing was too much of a hassle. Venue itself was beautiful- tastefully furnished and a stunning setting. Would highly recommend!
Feb 11th, 2023

AMAZING - from start to finish. 40th weekend with friends despite the rain it was so perfect to stay in and enjoy the amazing house + surrounds. Details on point and i LOVED the towels :-) Wish we could have stayed longer... but we will definitely be back Kitchen had everything for me to self cater for our group
Nov 30th, 2022

Sep 3rd, 2021

They promised the world yet their actions did not follow through - We paid thousands of dollars to The Longhouse who talked the talked but did not walk the walk THEY VERY MUCH TOOK OUR MONEY AND RAN. We have not heard from the owner since our booking - the owner was made well aware of the multiple issues that arose during our event, yet still we have not heard from them - not even an apology. They ensured us they would look after all behind the scenes which simply did not happen, family had to do so, taking them away from the celebrations. The head staff member present on the day of the event was rude and abrupt, often seen leaning on a wall or counter top head down on their phone and they wore white to my wedding - every ounce of disrespect. The heating broke so we absolutely froze. The lawns weren't mowed, as promised. We were verbally told during a visiting day prior to the event the coffee machine was available for us to use during our stay, they pointed it out in the kitchen, we saw it with our own eyes during our pre event visit, yet upon arrival of booking day it was no where to be seen (staff then informed us the owner had moved it and locked it in their office prior to our arrival). Please beware that most of the reviews you see here on google were given prior to this new management who are now operating The Longhouse. If I had my time again I would not book The Longhouse.
Jan 25th, 2023

Not a great experience. Rooms very clean and tidy. Beds very comfortable. Bed linen is luxurious to sleep in. If you like fluffy towels I suggest you bring your own. I told my guest too. Their towels are thin eco friendly, not absorbent. Terrible to dry your hair with. Facewashers aren't great either. Be aware, no electric blankets. If heating not working rooms are freezing. No coat hangers. No where to hang your clothes. Heating is a hit and miss. If heating isn't going the home is freezing. Unfortunately we had my daughter's wedding there. One staff member let us down deeply. She was also told something different to what we had been told. We were over promised and under delivered. Unfortunately my daughter was in tears a good three days after her wedding including her wedding day. I put it down to the owners lack of communication between all the parties involved. I trusted the owner and every single world she told me. I would not recommend having a function here. I wouldn't like anyone else to have the same bad experience we had. It was worse than a scene from Faulty Towers. My daughter will never get her one and only special day back. It is a beautiful place to stay don't get me wrong. Just be aware I would think twice before spending a good amount of money having any type of function there. They need to improve their customer services. Funny thing is they owner was reported back to we haven't heard from her or received an apology. We are aware she is only holiday but still...
Oct 28th, 2022