Aramex Otago (formerly Fastway Couriers)

I usually dont like to post bad reviews, but this company is shocking. My parcel has been in my city for 3 days, but is delayed for what ever reason. I have made a parcel enquiry, and have gotten no reply. I have also tried to call 8 times, with no answer. Terrible.
May 4th, 2023

Every time I have had something arrive using aramex, it has taken weeks. The last 2 times, my parcel has sat at the depot for days!
May 4th, 2023

Unreliable
May 2nd, 2023

If you could rate it less than 1 star I definitely would, seeing that they don't answer there customer support line? What sort of business are they trying to run........Who wants to wait for them to answer a website inquiry? Don't even bother with the Dunedin branch, in future if I buy something online and see them using Aramex as a courier will be asking for a different company. 2/5/23 2 Weeks to get a parcel from the north island here.....NZPOST overnight.
Apr 30th, 2023

Parcel took 3 weeks to arrive when other couriers 2-3 days. My parcel was sent to the wrong region. No tracking to find it once it was redirected, request sent twice. Had to contact the store of purchase to request they contact Aramex because after 2 emails I got no communication. Hopefully the store uses another courier this was unnecessary when next time I will use click & collect. My squashed parcel arrived in my letter box still yet to be sent to delivery notification. -1 star
Apr 29th, 2023