Elles Road Veterinary Centre

Mar 26th, 2023

Been taking my wee dog there for years he's always been taken good care of. There are some people who have said negative stories in regards to sandy the owner but she's good at her job and u give respect you get respect back. I love my wee companion more than anything and she's been wonderful to him everytime we have had to go to the vet and there's been about 5 serious times.
Mar 21st, 2023

If you want to be verbally abused by the female vet then go here! I don't think I've ever met anyone so abrasive and with a total lack of professionalism. They also attempt to eke as much money as they can out of you. Never going back
Mar 4th, 2023

Two stars only for the receptionist who was very polite and kind. However, I found the veterinarian to be overwhelmingly rude and judgemental. She made me feel terrible, like I was a teenager being told off by an adult. I was almost on the verge of tears by the time I got home. The prices for medications I didn't approve of broke my bank for the week. She just seemed rolled over me and did what she wanted. I think I would rather go the extra distance to another vet than to return here. Never again
Jan 10th, 2023

Last night our beloved cat was choking, we rang the emergency vet and she told us she would call Elles Rd vet and for us to meet the vet up there as they're our closest vet and the on call emergency vet for the area. My husband rushed up there with our cat who was still alive and breathing, but still choking only to find no one there as apparently they didn't answer their phone. The emergency vet line then told him to drive all the way across town with our choking cat to Waikiwi vet, of course out cat didn't make it despite my husband managing to dislodge the obstruction and doing chest compressions on the way. We are devastated with the loss of our beautiful cat and there's no doubt he would have survived if the on call veterinarian at Elles Rd vet had answered their phone and met my husband at the surgery! If you have an after hours emergency with your pet contact Waikiwi vet after hours as they're guaranteed to answer, don't even bother with Elles Rd vet.
Mar 3rd, 2023