Auto Super Shoppe New Plymouth / Rotech Automotive

Had 2 vehicles serviced and wof done. Excellent customer service. Highly recommend. Feedback - as a courtesy, please notify customer if rego is out. I do understand that this is not your responsibility though. Services: Brake service & repair, Oil change, Tires
Jan 10th, 2023

Service: Oil change
Apr 21st, 2023

Friendly staff and reasonably priced. Also fitted my vehicle in for service at short notice.
Mar 23rd, 2023

Sadly they installed the wrong bearing in and the transmission (I could hear the odd noise driving away, took back next day AND later that week as it got louder but they said it "needed running in" ) it lasted 1/2 the way to Auckland before it started to get really bad suddenly. Pulled over to ask a local major vehicle dealer for help and their workshop which advised to use 2 left remaining gears would get us to home, said to damage was already done. A Transmission rebuild company removed and fixed the botch-up and manager used some F words to ask who did it. I have the wrong bearing but Auto Super Shoppe denies liability. Irresponsible grease monkeys at best Service: Transmission
Feb 14th, 2023

I have never felt so looked after by a mechanic/workshop as I do with Dave and his team. When it comes to cars, it is not an area I feel confident/knowledgeable on, yet I never feel stupid when talking to Dave and fully trust what he says needs to be done or what the plan is. Efficient, great communication and service. Thank you for looking after me AND my car!
Jan 15th, 2023