Taylor Dental Practice

My 11 year old son had a rotten tooth removed and was unfortunately subjected to pain and torture at the hands of Dr Chris Taylor. As a first time appointment I've had to look up his name because there was no introduction of himself or his assistant when first meeting each other. I then told him what needed to be done. There was very little communication between Dr Taylor and my Son or myself during the procedure. While my Son was wincing in pain I asked if Dr Taylor could administer some pain relief before continuing. He said that's what he was doing. Without asking my Son if he could feel any sensation around the area being worked on he proceeded pulling out the rotten tooth. The anesthetic clearly hadn't had time to work. While clearly in pain my Son was told by Dr Taylor to breathe while his assistant tried to comfort him by rubbing his arm. I have never experienced such disregard for a patient's wellbeing and in such an unprofessional way. 100% better experience at Dental Delight on Molesworth Street.
Dec 24th, 2022

Had the most incredible care today from Serena. I will recommend her to everyone. She took time to ensure I had all the information and felt empowered, she was gentle and listened to my concerns. I have a long history of fear and trauma with dental care and Serena was so compassionate I almost look forward to future appointments.
Jul 30th, 2022

NO! NO! NO! I strongly don't recommend this place.
Jul 3rd, 2022

I'm not usually the one to complain or write bad reviews, but this time is very different and I hope this review helps someone avoid what I went through. I was pregnant and needed an urgent root canal so I called around and found Taylor dental, after 5 long sessions, I was told the canal was "successfully done". only to find out by another dentist that one canal was not filled properly. I was going to crown the tooth and if that dentist had not checked the tooth I would have most likely had the tooth pulled out after some time. I called for a refund so that I could fix the tooth by another practice and they took more than a month to proceed with that, mind you, I was calling every now and then and felt like I was begging for my own money back. Once they finally did the refund it was a partial refund... I called back to ask why and they replied with it was for the anesthetic... and apparently, the anesthetic is not part of the treatment... I am so confused. This dental practice is not worth trusting especially if you are a person that is nervous about going to the dentist such as me.
Jan 14th, 2022

love dr dennis, not a fan of scott i think his name was.
Nov 2nd, 2021