Dental House New Plymouth | Lumino The Dentists

Fantastic
Jul 16th, 2021

Just finished a course of treatment at Dental House with Kyle. Best dentist ever very professional and great customer care!
Jun 6th, 2021

Last week my partner and me went for a dental hygiene. The team at reception were very nice and we didn't have to wait for our appointments. However we both agree it was the worst hygiene we've had. Hygienes are not something 'nice' but they can be done with more or less care and being more or less careful and this one was really uncomfortable. It was also quite quick. We both had 45 min appointments booked and the hygiene took 30 min for him and 25 for me. I have been to other dentists were the price is according to the time they spend with you so I asked this at reception but they mentioned they charge a fix amount. Really disappointed with this experience. We came here because it was a recommendation but we will be trying a different place for our next hygiene.
May 15th, 2021

I need to go here... but I tried booking an appointment twice and I STILL haven't gotten a call back, I tried last week and this week. I thought this was a great place to go to.. guess I was completely wrong..they won't even call you back oh and look, a reply and guess what. Still no call.. horrible customer service. I'll just live in pain with my wisdom tooth. No actually I'd rather go to the dentist on liardet than go here. Terrible customer service. Dont waste your time trying to contact about booking an appointment. I saw the reply and I thought.. no they won't. They wont call me back, that's a lie. Guess what? I was right! They just send messages like that to keep you happy and make sure you have high Hopes and expectations of them. Cant find my details what a joke. I sent in 2 emails. So I'm being ignored, this is like kmart customer service all over again.
Apr 7th, 2021

I have been using this dentist for more than a year now and have found them to be very professional. They have a good reminder system which makes it easy to remember appointments. The staff are all friendly and obliging. The dentists I have had have been well trained and up-to-date.
Dec 16th, 2020