W.R. Phillips Volkswagen Taranaki

Long time fan, first time buyer and I don't think I've been this taken care of since I was a newborn! First new car for my wife and I, which could have been a nerve-wracking experience. Ryan and the team were there every step of the way with sound knowledge, patience and just good vibes. Wouldn't even think of going anywhere else!
Oct 11th, 2021

Avoid at all costs. Not only are they average mechanics without a proper diagnostic Reader, they also charge so much its beyond a joke. I highly recommend not buying a car they service or travelling to Wellington or Hamilton for European car work. Now that I live in New Plymouth I will never buy a car which requires WR Philips to look after, they are the worst car mechanics I have ever come across. This sounds like a rant but honestly, dont own a European car in New Plymouth which requires interaction with WR PHILIPS. You will regret it!
Dec 7th, 2022

Everything excellent and great free use of courtesy vehicle. Service A1
Nov 16th, 2022

Sadly this is a company who has a monopoly position on servicing European vehicles. They know it and charge accordingly $$$$, while the quality of the service is just average. I've started having my VW serviced out of town as it's much better quality of service at a competitive price.
Oct 19th, 2022

Recently purchased a new VW Polo as a first time customer through this dealership. Huge thanks to Cameron for making it a seamless, pleasant experience. Wouldnt hesitate to highly recommend to anyone looking at trading or upgrading their vehicle. A nice surprise arrived today also in the way of a thank you for purchasinglovely touch! Cheers W R Phillips Volkswagen!
Feb 9th, 2022