Photo One

Bad customer service, rude and short.
Feb 14th, 2023

Excellent customer service. I requested a photo to be printed and framed for a relative living in NZ. Great quality print and frame, good value for money, efficient and attentive communications throughout. Much preferred to using huge multinational company, this was indeed individual attention to detail. And complimentary gift wrap.
Jan 4th, 2023

Good service except some staff couldn't help when needed
Jan 2nd, 2023

Disappointed with the service I received today at Photo One. The lady who served me was extremely rude with how she talked to me and seemed very stressed and kept abruptly interrupting me! She proceeded to slam down the back of my film camera with her hand as I was holding it telling me I had now ruined my film even though I had asked to be shown how to put the film into my camera when I purchased the film from the store on a previous occasion which at the time I was told they were too busy to help show me how to do it. This is my first time owning and using a film camera so the lack of help and then to tell me I had ruined the film in such a manner was extremely disappointing and very rude service! Being kind and patient with paying customers goes a long way for your business and if you are under pressure and busy with other jobs and customers, then perhaps asking customers to come back later in the day at a quieter time when you can then give better customer service would be something to consider
Apr 18th, 2023

Photo One did an excellent job on enlarging & framing 3 photo's . Recommend them
Dec 1st, 2022