The Lemongrass Richmond

Very poor experience. Started off OK, seemed polite enough to begin with, the starters was ok if nothing exceptional but proceeded to go downhill rapidly from that point. My mains was duck smothered with what I can only described as a cheap 'off the shelf' bottled sauce (totally overpowering) spread over a layer of cabbage - yuk! During this time they tried to serve us some other customers dessert (of which on leaving they tried to charge us for!!). When we decided to try dessert for ourselves (to help get over the disappointment of the main dish) no-one would come to take our order, and then on top of that one of the staff started to do some hoovering, unbelievable!!! So it became clear they had no interest in providing us with dessert and just wanted to finish for the evening, so behind charged for someone else's dessert when they wouldn't provide us with one was a real slap in the face! Oh yeah, they also booked us in at the wrong time too! ... horrible!
Mar 31st, 2023

Apr 18th, 2023

Apr 11th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 4/5 Recommended dishes Pad Thai More
Apr 1st, 2023

Contrary to the reviews, I didnt like the food at all :( It didnt taste thai to me. The red chicken curry was fried chicken with a strange sticky sauce. Pad thai was very sweet and just very different to all other pad thais Ive eaten. Staff was nice though
Mar 30th, 2023