Professionail

Went in on Monday for gel extensions was asked if i had nade a booking. No options to book and tried multiple times to reach them via phone. Gel lady wasn't in that day so told to return the following day. I returned Tuesday called there number no answer, tried to find their facebook, website and via google and no options to speak with anyone. So he basically told me to return on anzac day, chartwell mall website said mall was open from 1pm till 5pm. Went in the following day Wednesday had to wait an hour to get my appointment. Took 2 hours. I prefer gel extensions due to it only taking 60 minutes for application. Lady became frustrated when polish wasnt setting in the corners and messed it up trying to rush the process. Also missed spots on the nail having to go back in and do it again. Polish application was shotty, shaping was not satisfactory but I was just pleased to finally have them done. 2 days pass and one of the nails have snapped. I called the store (very surprised they answered) to be told to come back in at 9am. I asked if they could remove the whole set as I don't feel the rest will last either and I can't keep returning to get them fixed. I was told I needed to speak with the boss. The rest of the issues have been detailed in people's previous reviews. Same issues. I won't return!! I have instead saved myself the trouble of having to ever deal with them again and booked myself somewhere else for removal and to have a whole new set applied. Do not recommend. Service: Nail extensions
Apr 24th, 2023

Do not go to this place, it is filthy. They do not sanitise equipment between customers (and possibly ever from the looks of it). The floors are dirty, tables never wiped. Its an infection waiting to happen. I had SNS done and the lady filed so hard that she cut the side of my finger, and tried to blame me! The top of my nail was lumpy and they also took too much off the nail bed. For the same price you can go to Neon Nails where it is clean and the nail techs are gentle.
Apr 23rd, 2023

Worst service I have ever received
Apr 23rd, 2023

Absolutely shocking customer service, like sis if you dont wanna be there then dont work there. Anyways youre better to go to luxury nails :)
Apr 14th, 2023

So disappointed would much rather spend money elsewhere. Went for a pedicure tools were not sterilised very dirty place. The nail tech was also huffing acetone (saying mask dirty and pouring acetone on it and then putting in on her face this happened 3 times during my service). Ridiculous price for average job and filthy establishment. DO NOT GO HERE! Service: Pedicure
Apr 9th, 2023